The festive season is a wonderful time for businesses to connect with customers on a more personal level. Showing your business's festive spirit can make your business seem more relatable and friendly.
Ideas to get your business into the festive spirit:
1.) Thank your followers.
Post a thank-you to your customers and followers. The end of the year is a great time to show your appreciation
2.) Share season's greetings.
Make a season's greetings post – for example, "Happy Christmas!" "Happy New Year!" – on or just before major holidays. Learn about scheduling posts.
3.) Show off your decorations:
If you've put up festive season decorations, why not share them with your fans?
4.) Encourage customers to message your business:
A great way to build relationships with your customers is to have one-on-one conversations with them.
Messaging with your customers lets them know you're listening and that you care about them. And, if customers are able to message your business to learn more about your offerings or services, they may be more likely to visit your business.
5.) Easily manage conversations with your customers
Throughout the festive season, you may receive many messages from customers about your offerings or services. It's important to be responsive so you never have to miss a sale.
6.) Give back to your community
Make a difference and earn the goodwill of your community by raising money for a cause you care about.
Simply choose a cause or organisation, make a donation and share the post with your fans.
Culled from: Facebook Business Page